What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

The Subaru Love Promise
Did Island Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.
Did Island Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Island Subaru

Subaru and Island Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here.

Subaru Giving Warmth This Winter Through Clothing Drive to Project Hospitality Staten Island - Emily M.

In the heart of Staten Island, where the winter's chill can be unforgiving, Island Subaru has woven a thread of warmth and compassion that stretches far beyond the confines of their showroom. In a remarkable gesture of generosity, Island Subaru has donated 257 coats and 257 pairs of shoes to those facing the bitter cold, a gift that is set to make a tremendous impact on the lives of countless families and individuals in need. There are many who endure the biting cold without adequate protection. Island Subaru's commitment to the community shines brightly through this thoughtful donation, providing a shield against the winter's harsh elements for those who may struggle to afford such essentials. The significance of this gift cannot be overstated. For families grappling with financial hardships, these coats and shoes represent more than just material items – they symbolize the warmth of community, the reassurance that even in the coldest of times, they are not alone. Island Subaru's benevolence is a beacon of hope, a reminder that kindness has the power to change lives. We extend our deepest gratitude to Island Subaru for their unwavering commitment to making a positive impact. Their Love Promise is not merely a slogan but a tangible force for good, creating ripples of warmth that reach the hearts of those who need it most. As we distribute these gifts to our neighbors in need, we carry with us the spirit of Island Subaru's Love Promise. Together, we weave a tapestry of care and support that transcends the cold, offering a collective embrace to those who need it most. Thank you, Island Subaru, for your profound commitment to the well-being of our community. Your generosity is not just a donation; it is a testament to the power of compassion and the warmth that arises when a community comes together. Project Hospitality is so grateful! THANK YOU!

Project Hospitality Inc.

Light The Night Event - Gabrielle C.

Island Subaru Was kind proud to Sponsor the Light the Night event with LLS (Leukemia & Lymphoma Society) on Staten Island for cancer victims. The Leukemia & Lymphoma Society's Light The Night brings light to the darkness of cancer. The light and warmth we generate delivers hope in time of despair, community in place of loneliness, and life-saving RESEARCH & SUPPORT for cancer patients and their families. Each year, friends, families, and co-workers gather together to celebrate, honor & remember those touched by cancer.

LLS

Molly - Melissa F.

Molly-Chihuahua Molly is a little girl, 12 years old left abandoned and neglected in a box. She was found in the hallway of an apartment building in Staten Island NY. Molly was extremely emaciated and starved for love. She was skin and bones, you could see every bone in her spine. She only weighed 2 pounds. She was so scared shaking with her tail between her legs and her nails curled over. She just wanted to hide in the corner of the box. We rescued her and made her feel safe and loved with us .She was adopted to a great family and home. Molly now weighs 4 pounds living her best life getting all the love and attention she deserves that she never had her whole life. Thank you Island Subaru for helping us help our rescue animals have a second chance at life.

Angel's on earth rescue Inc

Island Subaru Supports RUMC Center for Cancer Care - Gabriella C.

On Monday June 26th, in the wake of a thunderstorm, the LLS Metro NY Chapter and Island Subaru had the pleasure of delivering over 200 blankets and arts and crafts kits to Richmond University Medical Center (RUMC), Center for Cancer Care as part of the Subaru Loves to Care Program. These blankets were received by the RUMC staff and Subaru partner John Espinoza who was thrilled to arrange delivery for their patients. Many thanks to everyone at My Island Subaru for not only an incredible day, but for their continued support of LLS’s mission to cure blood cancers and improve the quality of life of patients and their families.

LLS

J and J - Jennifer L.

Wonderful buying experience at Island Subaru and looking forward to many years with my first Subaru!

Three rescued Huskies - Melissa W.

We rescued three beautiful Husky puppies that were abandoned on the street out in Tennessee, that ended up in a high-kill shelter. We got them the medical care that they needed to get transported to us and to be adoptable. Then, we found them great forever homes. Thank you Subaru for offering to partner up with us to rescue animals in need of our help to have a second chance at life.

Angels on earth rescue

Awesome new car - Boris M.

Came in today looking for a new Forester & had a great experience with Jakub who was able help me get into the perfect Forester for me!

Surprise - Jake S.

We decided to surprise our son with a new car today. Very impressed with our sales representative Jakub. Very informative and accommodating.

My new Subaru! - Jean P.

My lease was coming up soon & I decided to buy out a new 2022 Subaru as my fifth one! I’m very happy with the brand & Island Subaru makes me feel like family

My New Subaru - Mikhail F.

Very happy with the experience and friendly staff. I felt at home here.

Our new car - Gustavo O.

Looking for an upgrade ended with something great and great customer service.

My new car - Patricia M.

I have been looking to buy or lease a Crosstrek for two years now; COVID-19 set everyone back. I went to Island Subaru on September 21 and lo and behold they had them in inventory. I was very fortunate to work with Jakub who is very knowledgeable, personable, professional and patient. I had many questions and he answered all of them with great detail and care. His service to his customers and potential customers goes above and beyond the call of duty. I was very happy with the way my lease was handled; no pressure, no tricks, everything above board. When my lease is up I will definitely return to Island Subaru.

My Subaru - Janice T.

Our Prius finally had its last run and we were desperate to have a replacement. My husband and I drove to a Subaru dealership clueless of what we want, that’s when we met Maryan Andrusiv. He introduced himself and the rest was history. He listened to all our wants and needs in a car and he patiently explained in details each car we took interest in. He went out of his way to even deliver our car to our home after his shift. He was magnificent and helpful. We love our car❤️Thanks to you Maryan !

Love "Island Subaru"!! - Steven Z.

This is our third Subaru from Island Subaru. They always provide excellent service especially Maryan Andrusiv, who we have the pleasure of working with on our current lease. We refer Island Subaru to all our family and friends.

Dream come true with my new Forester - Viktorya G.

After seeing my friends and family have a good time in their Subarus, I wanted to join the Subaru family. The Forester was the perfect choice, practical, spacious, safe, and just a classic design. I can’t wait to see where my journey in the Forester is going to take me. If you ever are looking to get a Subaru, visit Island Subaru and ask for MARYAN, he will treat you like family!

My first Brand new Outback from Island Subaru! - Andrew S.

Been driving a used Subaru Impreza since 2017, got me through some tough spots in life, but I prevailed and came out on top of it all, to buy a new Subaru today. This new Outback is going to take me even further in life, to new heights, and only happy futures. If anyone has interest in getting a New Subaru, feel free to visit Island Subaru and ask for MARYAN, he will take care of you like family.

Love Subaru All My Life - timothy s.

Always had a Subaru. Just came in to the dealership and bought a another Subaru in 5 mins. Always great experience with island Subaru and Zhi was great. I had a back surgery last year and Subaru cars was always comfortable.

Back after 20 years - Laura H.

Had my first Forester in 2001, had fantastic experience and got me through a lot of snowstorms. Love that Subaru gives back to different organizations and charities, and love what they do for the world. Here I am back again, after 20 years of hiatus, I’m back at Island Subaru, with another Forester. Looking forward to many many more years of enjoying my Subaru Experience. If you are searching for your next Subaru, Visit Island Subaru and ask for MARYAN to help you create your Subaru Experience.

SUBARU Experience at Island Subaru - Ton H.

First time looking at a Subaru, very helpful and friendly staff, found something I liked, MARYAN helped me and guided me right away, I’m happy with the purchase, and looking onward for the adventures that await us. Would highly recommend visiting Island Subaru and asking MARYAN if you need anything!

You Only Live Once! Enjoy it! - ana caroline f.

The experience so far with the Subaru brand is by far the best experience I have ever had. Starting with my bestfriend who had a Subaru Wrx purchased from Island Subaru. His representative was Zhi Huang who he only praised for the outstanding service. I can only say the same for my experience with Zhi and my new 22 Wrx, the safety and overall joy this brand has brought me is unparalleled like no other and would keep my loyalty with the Subaru brand and Island Subaru.

My first Subaru - Gladys S.

I was shopping around, and decided to visit Island Subaru, when a salesman named Maryan came over and showed how wonderful Subaru can be. We felt confident with the salesman Maryan, that he would treat us with integrity and goodness. I would highly recommend to visit Island Subaru, and talk to Maryan about your next Subaru!

Into the Wild - Jakub Z.

The continued support Island Subaru provides is incredible. The staff's expertise is always on hand, whenever I'm planning a trip. My first outing after purchasing my Subaru Outback, I was planning 1,000 miles on the road & traveling to high altitudes. In preparation the service department was kind enough to change out my oil & keep me fresh as well as provide recommendations on how to keep the car operating safely at high altitude & steep grades, especially on where to keep an eye on my temps & how to maintain speed in low gear. I'll always be back to make us of their expertise when it comes to taking care of my subaru!

Subaru saves pets - Melissa F.

Angels On Earth Rescue, Inc is a 501c3 non-profit organization in Staten Island, New York that is dedicated to save homeless, neglected, abandoned, sick, injured, or abused animals from death row. Whatever the reason, these animals deserve our help to be saved and have a second chance at life. All animals in our care are spayed or neutered. They also receive all life saving or necessary medical attention. When these animals in our care are emotionally and physically healed, we search for the appropriate loving human companion for each–ensuring a loving, permanent home. We are very grateful that Island Subaru offered to partner with us for the month of October to help our rescues that we take in. They offered to make a donation towards our rescue that will help fund necessary Vet visits, any medical needed , Medications and food and toys for the animals in our rescue. Without donations to help us out we can't continue to help save the lives of animals and give them a second chance at life with a loving family and home. One of our rescues that we took in the month of October his name is Wyatt. He is a Shetland Sheepdog. He was left abandoned on the side of the road by his owner. A good Samaritan took him in and cared for him .Then reached out to us to take him into our rescue. Wyatt came to us with no medical and was not well . He was so happy when he came to us he couldn't stop thanking us by giving us lots of hugs and kisses. We medically took care of what was wrong with him then got him up to date on all his medical he needed to be considered for adoption. Wyatt got adopted to a great family, getting all the love and attention he deserves and will never be abandoned again. Happy endings like Wyatt's is the reason why we love rescuing animals . The best stories have happy endings ,and if we had it our way ,every dog and cat would be living happy ever after in a cozy home with a loving family .

Angels on earth rescue

Into the Wild - Jakub Z.

Several months after welcoming home my Outback Wilderness I decided to christen the car with an inaugural road-trip in the North-East & a drive up an incredible peak. Having broken the car in on harsh NYC streets, I thought it best to get some advice before embarking on the expedition my friends & I had planned. Consulting with my family at the Island Subaru showroom about preparing my car for high altitudes & what to expect, I was educated about & shown how to keep an eye on my tire pressure & oil temperatures (awesome views in the multifunction display & on top of the main display!). Following my education in the show room I was escort over to the service dept. where the technicians went over what to expect when climbing & descending the mountain, how to maintain low gear & were kind enough to make sure my oil was changed so everything was nice and fresh for the trip! Confident in the abilities of my car we set off, cannonballing through the night from NYC to Maine, letting EyeSight's adaptive cruise control ease the strain of the drive & trusting the blindspot monitor when the rains obstructed all our vision off to the sides. On a single tank, we arrived at our hotel in a lovely New England. After a night's rest we carved our way from Maine to our destination, Mt. Washington, home of the world's most unpredictable weather. Arriving at basecamp we prepped for the drive up, checking the pressure & switching the monitors to be able to check our temps then started out ascent up the tight road. Taking full advantage of the front view camera we made our way confidently up to over 6,000ft above sea level & into the clouds without hassle. Thankful for the heated seats after spending time in the freezing weather, we made our descend using the guidance from the staff at Island Subaru to keep the car in low gear & making sure to stop and keep the car in the normal temps, we completed out expedition feeling like we had barely scratched the surface of the car's potential. So of, course we found an abandoned quarry to have some fun in on the way home. :) For me the capability of the outback for road-trips is unmatched, as is the knowledge & heart of the dealership behind me. There is no greater source of confidence than having the knowledge they can impart on you or knowing that they are there to support me every step of my journey as part of the Subaru family.

Hurricane IDA Conquered - CLARISSA V.

I have a Subaru Forester and I drove through Hurricane IDA with no issues. All other vehicles were stuck and flooded. This vehicle's AWD system is phenomenal!! I even pulled another vehicle to safety! This vehicle is a tank!